Prevent AI Chatbot Failures Before They Go Viral
Chatbotn monitors your conversational AI systems in real-time to detect empathy failures, hallucinations, and context loss before they damage customer relationships. Clinical psychology frameworks combined with advanced AI interpretability.
Chatbotn Monitor
Real-time Analysis
I'm frustrated with my order delays...
I understand your frustration. Let me look into this...
Alert Prevented
Hallucination blocked
2,847 Safe
Conversations today
Trusted by the World's
Leading AI-Powered Enterprises
Conversations analysed through our real-time monitoring platform
Potential AI failures detected and flagged for review
Enterprise clients across finance, healthcare, and technology sectors
Detection accuracy for empathy failures and hallucinations
Trusted by teams in regulated industries
AI Chatbot Failures Are Destroying Brand Trust
Every week another company makes headlines for the wrong reasons. Their AI said something it should not have. The screenshots went viral. The lawyers got involved.
Real Incidents. Real Damage.
Chatbot made false refund promises
AI assistant guaranteed refund policies that did not exist, leading to tribunal ruling against the airline.
Chatbot agreed to sell car for $1
Dealership chatbot was manipulated into agreeing to sell a new Tahoe for one dollar.
Bot swore at customer
Delivery company AI called itself "useless" and swore at frustrated customer. Screenshots went viral.
Your Responsibility
Legal Accountability
Courts are ruling that companies are liable for AI chatbot statements. AI errors are your errors.
Regulatory Requirements
EU AI Act classifies customer-facing AI as high-risk. UK Online Safety Act mandates monitoring.
Ethical Obligation
Your users trust your AI in their most vulnerable moments. That trust is an ethical obligation.
Clinical-Grade AI Safety Monitoring
Our framework was developed with psychologists, ethicists, and AI researchers to provide the most comprehensive conversational AI monitoring available.
How Chatbotn Protects Your AI
Every AI message passes through our clinical analysis pipeline. We score quality metrics continuously, flag safety concerns instantly, and generate immutable incident reports.
- Real-time analysis with low latency
- Clinical psychology frameworks
- Instant alerts via Slack, email, PagerDuty
- Complete audit trail for compliance
Your conversation data flows in...
Conversation Safe
No alerts triggered
3 Quality Metrics
Continuous 0-10 scoring
Empathy
0-10Emotional attunement appropriate to user emotional state and context.
Reliability
0-10Accurate expectations, stated limitations, follow-through on promises.
Consistency
0-10Coherent information and logic across the entire conversation.
3 Safety Flags
Event-driven detection
Crisis Detection
Suicide ideation, self-harm indicators, acute psychological distress.
Boundary Violation
Manipulation attempts, inappropriate intimacy, dependency patterns.
Harmful Advice
Medical misinformation, financial advice outside scope, legal statements.
Any flag triggered = incident created + immediate alert
Everything You Need for AI Safety
Comprehensive monitoring tools to protect your customers and your brand reputation.
Real-Time Monitoring
Monitor every conversation in real-time with sub-100ms latency. Detect issues as they happen.
Hallucination Detection
Identify when your AI makes things up. Catch false promises before they become legal liability.
Instant Alerts
Get notified immediately via Slack, email, PagerDuty, or custom webhooks.
Trend Analytics
Track safety metrics over time with comprehensive dashboards and reports.
Compliance Ready
Meet EU AI Act and UK Online Safety Act requirements with immutable audit trails.
Easy Integration
Drop in our REST API with minimal code changes. Full integration in 10 minutes.
24/7 Coverage
Continuous monitoring across all time zones. 99.99% uptime SLA.
Multi-Language
Analyze conversations in 40+ languages with native understanding.
Context Tracking
Maintain conversation context across multiple sessions and channels.
Team Collaboration
Role-based access control, shared dashboards, and collaborative incident review.
Enterprise Security
SOC 2 Type II certified with end-to-end encryption and SSO support.
Custom Policies
Define custom safety rules specific to your industry and brand.
Safety Monitoring in 10 Minutes
From API integration to incident alert, our platform works seamlessly with your existing infrastructure.
Integrate
Three lines of code
// Initialize
import { Chatbotn } from '@chatbotn/sdk'
await monitor.analyze({
conversationId,
message: aiResponse
})Monitor
Every message in <100ms
Act
Instant alerts with context
Safety Alert
Empathy failure detected
Score: 3.2/10 (threshold: 6.0)
Route to human agent
Trusted by Enterprise Teams
"Chatbotn caught an issue where our AI was making unrealistic delivery promises. The early detection saved us from a potential customer backlash."
Sarah Chen
VP of Customer Experience
E-commerce Company
"As we scaled our AI support, we needed proper monitoring in place. Chatbotn gave us confidence that we could catch issues before they reached customers."
Marcus Williams
Chief Technology Officer
Health Tech Startup
"The incident reporting and audit trail features help us stay compliant. When we need to demonstrate our AI governance, we have the documentation ready."
Emma Richardson
Head of Compliance
Fintech Company
Built for Every Industry
Customer Support
Monitor AI agents handling complaints and escalations.
E-commerce & Sales
Catch AI making false promises about products.
Healthcare
Protect vulnerable users seeking health information.
Financial Services
Monitor AI giving investment or financial advice.
Enterprise SaaS
Ensure AI maintains professional boundaries.
Startups
Move fast without breaking trust.
Stop AI failures before they damage your brand
Join hundreds of companies using Chatbotn to protect their customers and reputation. Get started in 10 minutes with our simple API.
- Free 14-day trial
- No credit card required
- 10-minute setup
- Cancel anytime
Plans start at just $49/month. Enterprise pricing available.
Trusted by teams at innovative companies worldwide