Comprehensive AI Safety Monitoring

Everything you need to monitor, analyse, and protect your conversational AI systems. From real-time detection to compliance reporting.

Core Features

Built from the ground up for AI safety monitoring at scale.

Real-Time Monitoring

Monitor every AI conversation as it happens. Our system analyses each message in real-time, detecting potential issues within milliseconds of generation.

✓Sub-second analysis latency
✓Continuous 24/7 monitoring
✓No conversation sampling — we analyse everything
✓Works with any conversational AI platform

Hallucination Detection

Identify when your AI makes things up. Our advanced detection system catches factual inconsistencies, fabricated information, and logical contradictions.

✓Cross-reference with conversation context
✓Detect internal contradictions
✓Flag unverifiable claims
✓Track hallucination rates over time

Instant Alerts

Get notified immediately when high-risk conversations are detected. Configure alerts based on severity, type, and team assignments.

✓Multi-channel notifications (Slack, email, webhook)
✓Configurable severity thresholds
✓Team-based routing
✓Escalation workflows

Analytics Dashboard

Track safety metrics over time with comprehensive analytics. Identify patterns, compare AI providers, and measure improvement.

✓Quality metric trends
✓Safety flag frequency analysis
✓Provider performance comparison
✓Custom date range reporting

Compliance Reporting

Meet EU AI Act and UK Online Safety Act requirements with immutable audit trails and exportable compliance reports.

✓Immutable audit logs
✓PDF export with cryptographic hash
✓Regulatory-ready documentation
✓Data retention controls

Easy Integration

Drop in our API with minimal code. Works with any conversational AI platform including ChatGPT, Claude, custom models, and more.

✓10-minute setup
✓REST API and webhooks
✓SDKs for popular languages
✓No infrastructure changes required

Quality Metrics

Three clinical-grade metrics scored on every AI message.

Empathy Score

Measures emotional attunement appropriate to user state. Based on clinical empathy frameworks adapted for AI interactions.

0-10 continuous scoring

Reliability Score

Evaluates accuracy of expectations, stated limitations, and follow-through on commitments made during conversation.

0-10 continuous scoring

Consistency Score

Assesses coherent information and logical consistency across the entire conversation thread.

0-10 continuous scoring

Safety Flags

Event-driven detection for high-risk conversation patterns.

Crisis Flag

Triggered for suicide ideation, self-harm mentions, acute psychological distress, or other urgent safety concerns.

Action: Immediate alert, optional auto-escalation to human

Boundary Violation Flag

Detects manipulation, inappropriate intimacy, dependency creation, or professional boundary breaches.

Action: Alert generated, incident logged

Harmful Advice Flag

Identifies advice that could cause psychological, financial, medical, or legal harm to the user.

Action: Alert generated, incident logged

Use Cases

Chatbotn works across all your conversational AI touchpoints.

Customer Support

Monitor support chatbots for empathy failures, incorrect information, and frustrated customer detection.

Sales Automation

Ensure sales AI makes accurate claims, sets realistic expectations, and maintains professional boundaries.

Marketing Chatbots

Protect brand reputation by monitoring marketing AI for off-brand responses and inappropriate content.

Enterprise Assistants

Secure internal AI assistants with monitoring for data leakage, policy violations, and security concerns.

Works With Your Stack

Chatbotn integrates with any conversational AI platform. Our flexible API works whether you're using a commercial solution, open-source models, or custom-built systems.

OpenAI / ChatGPT integrations
Anthropic Claude
Google AI / Gemini
Custom / self-hosted models
Intercom, Zendesk, Freshdesk, and more

// Simple integration example
const chatbotn = require('@chatbotn/sdk');

// Analyse a conversation
const result = await chatbotn.analyze({
  conversationId: "conv_abc123",
  messages: [
    { role: "user", content: "..." },
    { role: "assistant", content: "..." }
  ]
});

// Check for safety issues
if (result.flags.length > 0) {
  // Handle safety alert
}

Ready to Get Started?

Start monitoring your AI conversations in minutes. No credit card required.

Start Free Trial View Pricing