Making AI Conversations Safe for Everyone
We started Chatbotn because we saw a gap: companies were deploying conversational AI at scale without the tools to ensure those conversations were safe. We're building the safety infrastructure that AI-powered businesses need.
Our Mission
Chatbotn exists to prevent AI chatbot failures that can damage customer relationships and destroy brand trust overnight. We monitor conversational AI systems in real-time to detect empathy failures, hallucinations, and context loss before they cause harm.
Our platform combines clinical psychology frameworks with AI interpretability to provide early warning alerts for high-risk conversations across customer support, sales, and marketing automation.
Safety First
We believe AI should help, not harm. Every feature we build prioritises user safety above all else.
Precision Matters
We combine clinical expertise with technical rigour. Our assessments are grounded in validated psychological frameworks.
Empathy by Design
We understand that behind every conversation is a real person. Our monitoring respects human dignity while protecting users.
Transparency
We believe in honest, clear communication. Our methodology is documented, our pricing is straightforward, and our reports are actionable.
Our Leadership Team
A unique combination of clinical psychology expertise and technical excellence.
Sheldon Cummings
Founder & CEO
Background in clinical psychology with experience in crisis intervention and AI ethics. Recognised the gap in AI safety monitoring and founded Chatbotn in 2025 to address this critical need.
Dr. Eleanor Hayes
Chief Science Officer
PhD in Computational Linguistics from Cambridge. Previously worked on conversational AI safety research. Expert in natural language understanding and AI interpretability.
Marcus Chen
Chief Technology Officer
Experienced software engineer with background in building scalable monitoring systems. Passionate about creating reliable infrastructure for AI safety applications.
Our Journey
Founded in 2025, we're just getting started.
Chatbotn founded in London
Launched beta programme with early adopters
Processed first 100,000 conversations
Expanded to 50+ enterprise clients
Company Information
Chatbotn Ltd is a registered company in the United Kingdom, dedicated to making conversational AI safer for everyone. We work with enterprises across Europe, North America, and Asia Pacific.